Welcome to the website of The Convergent Consulting Group, LLC (“we,” “us,” or “our”). We respect privacy and this policy explains how we collect, use, and safeguard information when you visit our site or engage our management and strategy consulting services (collectively, the “Services”).
This statement applies to visitors who browse without registering (“Visitors”) and to clients, prospects, and partners who submit forms, sign agreements, or work with us on engagements (“Authorized Customers”).
Personally Identifiable Information
“Personally Identifiable Information” means information that identifies or can reasonably be used to identify an individual—such as name, email, phone number, job title, employer, or account credentials. It can also include business contact details and information you share for an engagement (for example, organizational charts, performance data, or interview notes provided for diagnostic work). Aggregated or de-identified data is not Personally Identifiable Information.
What information do we collect?
We may collect basic profile and usage information from Visitors (such as pages viewed and device/browser data). From Authorized Customers and prospects we may collect: name, business email, phone, company, role, inquiry details, proposal and contract information, billing contacts, and materials necessary to deliver consulting—such as documents, metrics, workshop inputs, and feedback you choose to share.
Who else may collect information?
We use service providers (for example, email, hosting, scheduling, document collaboration, or payment processing) that process data on our behalf under contractual safeguards. If you use integrated third-party tools we recommend, those providers’ privacy terms may also apply.
How we use Personally Identifiable Information
We use this information to respond to inquiries, deliver and improve our Services, administer contracts, send service-related communications, analyze site usage in aggregate, and—where permitted—share relevant updates about The Convergent Consulting Group. We do not sell your personal information.
With whom may information be shared?
We may share Personally Identifiable Information with employees and contractors who need it to perform work for us, and with vendors who assist our operations, subject to confidentiality and data-processing expectations. We may disclose information if required by law or to protect our rights and the safety of others.
How we store information
We apply reasonable administrative, technical, and organizational measures appropriate to the sensitivity of the data. Client materials from consulting engagements are treated as confidential and accessed only by personnel who need them to deliver the Services.
Your choices
You may opt out of non-essential marketing emails by using the unsubscribe link or by contacting us at [email protected]. You may also request access, correction, or deletion where applicable law provides such rights.
Cookies and similar technologies
We may use cookies or similar technologies to remember preferences, measure site performance, or support security. You can control cookies through your browser settings.
How we use login and technical information
We may process IP address, browser type, device identifiers, and similar data to secure our systems, troubleshoot, and understand aggregate usage trends.
Security
Access to Personally Identifiable Information is limited to authorized personnel. No method of transmission over the Internet is completely secure; we encourage you to use official channels when sharing sensitive documents.
Correcting information
To update or correct information we hold about you, contact us at [email protected] or write to: The Convergent Consulting Group, LLC, 10260 Carrara Ter, C/O Debra, Parker, CO 80134, US.
Your rights
Depending on where you live, you may have rights under applicable data protection laws, which may include access, rectification, erasure, restriction, objection, portability, and the right to lodge a complaint with a supervisory authority.
Children’s privacy
Our Services are not directed to individuals under 18, and we do not knowingly collect personal information from children.
Compliance with laws
We may disclose Personally Identifiable Information when required to comply with law, regulation, legal process, or enforceable governmental requests.
Links
This site may link to other websites. We are not responsible for their content or privacy practices; please review their policies when you leave our site.
Contact
Questions about this Privacy Policy: [email protected] · +1 (303) 938-9244 · The Convergent Consulting Group, LLC, 10260 Carrara Ter, C/O Debra, Parker, CO 80134, US.